ASUS ROG Zephyrus G17 Motherboard System Defect Questionnaire

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Subject

Scott Hirsch Law Group, PLLC is currently investigating the ASUS ROG Zephyrus G17 laptops for issues involving motherboard failures. Please complete this questionnaire so that we may evaluate your potential claim(s). If you have any questions, you may write to info@scotthirschlawgroup.com or call (301) 569-1339.

First and Last Name

Email Address

Phone Number

City and State of Residence

What State Did You Purchase the ASUS ROG Zephyrus G17 Laptop In?

Approximately, When Did You Purchase the ASUS ROG Zephyrus G17 Laptop? (MM/YYYY)

Where Did You Purchase the ASUS ROG Zephyrus G17 Laptop? (If Online, Please Provide the Website.)

Approximately How Much Did You Pay for the ASUS ROG Zephyrus G17 Laptop?

Has Your ASUS ROG Zephyrus G17 Laptop Ever Experienced a Motherboard Failure or Suddenly Stopped Working?

Yes

When Did You First Experience the Motherboard Failure or Sudden System Failure? Please provide the exact date, if known, or the closest approximate date.

Please Describe What Happened When You First Experienced the Issue.

Did the Failure Occur Without Warning?

Yes

Are You Still Experiencing the Problem With Your ASUS ROG Zephyrus G17 Laptop?

Yes

Did You Attempt to Troubleshoot or Resolve the Problem Before Seeking Repair or Replacement?

Yes

Did the Troubleshooting Resolve the Issue?

Yes

Temporarily

Did You Report the Issue to ASUS, the Retailer, or an Authorized Service Provider?

Yes

Please Describe the Response or Assistance You Received.

Did ASUS or Another Company Attempt to Repair or Replace the Motherboard or Laptop?

Yes

Did the Same or a Similar Problem Occur Again After the Repair or Replacement?

Yes

Did You Have to Pay for Any Repairs, Replacement Parts, or Other Expenses Because of the Issue?

Yes

Would You Be Able to Provide Purchase Records, Repair Records, Receipts, Photographs, Videos, or Other Documents Related to the Laptop or the Issue? If yes, please send any available documents or materials to info@scotthirschlawgroup.com

Yes

Please Provide Any Other Details Concerning the Motherboard or System Failure You Experienced With Your ASUS ROG Zephyrus G17 Laptop.

Disclaimer: Submitting this form does not create an attorney-client relationship. All submitted information will be kept strictly confidential by Scott Hirsch Law Group PLLC.

ASUS ROG Zephyrus G17 Motherboard System Defect Questionnaire

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