ASUS ROG Azoth Keyboard Defect Investigation Questionnaire

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Subject

Scott Hirsch Law Group, PLLC is currently investigating the ASUS ROG Azoth Keyboard for issues involving double-typing and unintended repeated keystrokes. Please complete this questionnaire so that we may evaluate your potential claim(s). If you have any questions, you may write to info@scotthirschlawgroup.com or call (301) 569-1339.

First and Last Name

Email Address

Phone Number

City and State of Residence

What State Did You Purchase the ASUS ROG Azoth Keyboard In?

Approximately, When Did You Purchase the ASUS ROG Azoth Keyboard? (MM/YYYY)

Where Did You Purchase the ASUS ROG Azoth Keyboard? (If Online, Please Provide the Website.)

Approximately How Much Did You Pay for the ASUS ROG Azoth Keyboard?

Has Your ASUS ROG Azoth Keyboard Ever Experienced Double-Typing or Unintended Repeated Keystrokes?

Yes

No

When Did You First Experience the Double-Typing or Unintended Repeated Keystrokes? Please provide the exact date, if known, or the closest approximate date.

Please Describe What Happened When You First Experienced the Issue.

How Often Does the Issue Occur?

Occasionally

Frequently

Almost every time I use the keyboard

Does the Issue Affect One Key or Multiple Keys?

One key

Multiple keys

The affected keys vary

Does the Issue Occur Without Warning?

Yes

No

Are You Still Experiencing the Double-Typing or Unintended Repeated Keystrokes?

Yes

No

Have You Attempted to Resolve the Issue Using ASUS’s Troubleshooting Instructions, Including Resetting the Keyboard?

Yes

No

If Yes, Did the Troubleshooting Resolve the Issue?

Yes

No

Temporarily

Did You Report the Issue to ASUS, the Retailer, or an Authorized Service Provider?

Yes

No

Please Describe the Response or Assistance You Received.

Did ASUS or Another Company Attempt to Repair or Replace the Keyboard?

Yes

No

Did the Same Issue Occur Again After the Repair or Replacement?

Yes

No

Did You Have to Pay for Any Repairs, Replacement Parts, or Other Expenses Because of the Issue?

Yes

No

Would You Be Able to Provide Purchase Records, Repair Records, Receipts, Photographs, Videos, or Other Documents Related to the Keyboard or the Issue? If yes, please send any available documents or materials to info@scotthirschlawgroup.com

Yes

No

Please Provide Any Other Details Concerning the Issue You Experienced With Your ASUS ROG Azoth Keyboard.

Disclaimer: Submitting this form does not create an attorney-client relationship. All submitted information will be kept strictly confidential by Scott Hirsch Law Group PLLC.

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